Terms of Service

Welcome to Dollar City Mall! By accessing or using our website, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, please refrain from using our website or services.


1. Acceptance of Terms

you confirm that you are at least 18 years old or have parental/guardian consent to use our services. Your continued use of the website constitutes your agreement to these Terms and any future updates we may implement.


2. Use of the Website

You agree to use solely for lawful purposes and in compliance with all applicable laws and regulations. You must not:

  • Use the site for fraudulent, deceptive, or unauthorized activities.

  • Distribute viruses, malware, or any harmful software.

  • Engage in actions that disrupt or damage the website’s functionality or user experience.


3. Account Registration

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information during registration.

  • Keep your login credentials secure and confidential.

  • Notify us immediately of any unauthorized access or suspicious activity.

Dollar City Mall is not responsible for any loss or damage resulting from unauthorized use of your account.


4. Product Information and Pricing

We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occasionally occur. In such cases:

  • We reserve the right to cancel or refuse orders placed for incorrectly priced products.

  • If payment has already been processed, a full refund will be issued.


5. Orders and Payments

By placing an order on DollarCityMall.pk, you agree to:

  • Provide accurate billing and shipping details.

  • Pay all applicable charges, including taxes and delivery fees.

  • Accept that we may cancel or limit orders due to suspected fraud or stock unavailability.


6. Shipping and Delivery

We offer nationwide delivery across Pakistan. Delivery times and charges vary based on your location and order size. While we aim to meet estimated delivery dates, delays may occur due to unforeseen circumstances.


7. Returns and Refunds

All return requests are governed by our [Return & Refund Policy]. Products may be eligible for return or refund if they meet the specified conditions. Please refer to the policy for detailed instructions.


8. Intellectual Property

All content on DollarCityMall.pk—including text, images, logos, and designs—is the property of Dollar City Mall or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.


9. Limitation of Liability

Dollar City Mall is not liable for:

  • Indirect, incidental, or consequential damages resulting from the use of our website or services.

  • Losses due to unauthorized access to your account.

  • Errors, delays, or interruptions in website functionality.


10. Indemnification

You agree to indemnify and hold Dollar City Mall harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the website constitutes your acceptance of the revised Terms.


12. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms or your use of the website will be resolved in the courts of Pakistan.


This document serves as a legally binding agreement between Dollar City Mall and its users. Please read and understand these Terms before using our website or services.